Support Center

Deleting and Reporting Friend Messages

Last Updated: Jun 14, 2016
If your child ever receives a pinboard message that you don’t approve of, it can be deleted or reported to a moderator by clicking the 'X' or 'M' buttons on the note itself. Both actions will remove the message from public view.
All pinboard messages are filtered and reviewed by our monitoring software and live moderators. In addition, messages are only made public when your child has read each one and agreed to its publication. 
Children can only post messages on each other's pinboards if they are 'friends' within Moshi Monsters. You can prevent individual players from posting further pinboard messages by removing them from your child's Friends Tree. You can also block players so that they cannot request to be added again.
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