Support Center

How can I stop someone from contacting me?

Last Updated: Jun 14, 2016
If you want to prevent another Monster Owner from contacting you:
 
  1. Click the BLOCK button on their friend request, if they've requested to be your friend.
  2. If they're already on your Friends Tree, click the BLOCK button to block them from contacting you in the future.
 
TIP: Clicking DELETE will delete the person from your friends tree, but they can send another friend request. Only BLOCK will completely block them from contacting you again.
 
SAFETY TIP: If anyone makes you uncomfortable, report them straight away by reporting their pinboard post (just click the ""M"" button) or you can report them by using the CONTACT US page, in the HELP section of Moshi Monsters.
MoshiKarts@mindcandy.com
http://assets2.desk.com/
desk
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